ERROR MESSAGE WHEN ENTERING

A few items to check if you get an error message when entering:

  • Make sure all 3rd set scores are recorded as 1-0.
  • Make sure the scores are input as the winning player would report their perspective (i.e. 6-4, 6-3. Not 4-6, 3-6)

ERROR FOUND AFTER SUBMISSION

Captains and players are not able to make any changes to scorecards once they have been submitted. If you notice an error, the captain of either team can dispute the match scores. NOTE: If a score is disputed for any reason, the captain must notify the Local League Coordinator of the dispute and what needs to be corrected.

ENTERING SCORES WHEN ALL LINES HAVEN’T YET PLAYED

Scores are not entered until ALL lines have been completed. If you’ve completed part of your team match, you CAN NOT enter the scores for the completed lines until all matches have been completed for that team match.

DISPUTING A SCORE

Go to TennisLink and input the match number as if you were putting in the scores. Go to the scorecard screen and click on the dispute score radio button. Once you have disputed a score, you must contact the Local League Coordinator with information about the reason for the dispute. Communication should be written by email and your opponent’s captain must be copied on the email.  Changes will only be made for true errors agreed upon by all parties that impact a player’s rating.  Note: Only captains are able to dispute a score.

WINNING CAPTAIN HAS NOT ENTERED SCORES WITHIN 48 HOURS (24 HOURS for the final match of the season)

Winning captains should enter the score within 48 hours after the completion of the match. If scores are not posted within 48 hours, the losing captain may enter the scores. If scores are not posted within the required time frame at the end of the season, the Local League Coordinator may determine a winner of a league based on the information reported.

SCORES ARE CORRECT BUT A PLAYER’S NAME WAS ENTERED WRONG

Name changes must be made known by email to the Local League Coordinator and the captain of the opposing team AS SOON AS POSSIBLE after the match was completed.  Submitting correct scorecards initially is important due to ratings being run so frequently (weekly). The goal is to have scorecards correct within 48 hours.  If they are entered incorrectly (and the other team agrees), they may be corrected for rating purposes.

A NON-CAPTAIN ENTERED THE SCORES

TennisLink will allow any player on the team to enter match scores, but we recommend that winning captains or co-captains perform this responsibility Note: It is recommended that both team captains retain a hardcopy of the match scorecard throughout the season in case there are any discrepancies.