Who Enters the Score? The winning captains should enter the score within 48 hours after the match ends. If scores are not posted within this timeframe, the losing captain may enter them. If scores remain unposted at the season’s end, the Local League Coordinator may determine the league winner based on the reported information. Note: It is recommended that both team captains retain a hardcopy of the match scorecard throughout the season in case there are any discrepancies.

What if Lines are not Played at the Same Time? Scores should only be entered after all lines of the team match have been completed. You cannot enter scores for completed lines until the entire team match is finished. Use the date the final line was played as the match completion date.

How are Scores Entered? Select players from the drop-down menu for each team. Click the WINNER button for each court. Always enter the winning team’s scores first for each court.

How do you Enter a Third Set Tie-Break? Record the third set tiebreak as 1-0. For example, if a team won the match with a third set tiebreak after losing the first set but winning the second set, the scores should be entered as 2-6, 6-4, 1-0.

How do you Enter Scores when a Player Retires? If a player retires during a match, record the score as it stood at the time of retirement from the non-retiring player(s) perspective. Then select “Retire” from the pull-down menu to the right of the scores. A retirement will count towards qualification for all players.

How do you Enter Scores for a Forfeited Line? For a forfeited court, enter only the names of the winning players and leave the forfeiting team’s names blank. Record the score as 6-0, 6-0, and click the winner circle below the winning names. Then select “Default” from the pull-down menu. A defaulted match counts only towards the qualification of the player(s) receiving the default.

How do you Dispute a Score? Only a captain can dispute a score. If you disagree with a recorded score, click on “dispute” and email the league coordinator and the opposing captain with an explanation of the issue. Note: It is recommended that both team captains retain a hardcopy of the match scorecard throughout the season in case there are any discrepancies.

How do you Correct an Error in the Score or Player Name? Captains and players cannot make changes to scorecards once submitted. Report score and name changes via email to the Local League Coordinator and the opposing team’s captain as soon as possible after the match. Aim to correct scorecards within 48 hours. If entered incorrectly (and the other team agrees), they may be corrected for rating purposes.

What if I am Getting an Error Message when Entering Scores? If you encounter an error message, check that all third set scores are recorded as 1-0 and that scores are input from the winning player’s perspective (e.g., 6-4, 6-3, not 4-6, 3-6). If the issue persists, send a screenshot of the error message to the Local League Coordinator.